- Mars Supermarket provides a wide range of groceries, fresh produce, pulses, rice, and household essentials through our physical store and online platform.
- By accessing our website or ordering online, you accept these terms and agree to comply with all applicable laws and regulations.
Browse All Categories
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Milk & Milk Products
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Milk Powder
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Dosa/Idli batter
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Baby Bath & Skin Care
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Sugar, Jaggery & Salt
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Cooking Oils & Ghee
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Pooja Essentials
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Pharmacy and Personal Care
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Lip Care and Lipstick
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Women's Hygiene
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Hair Care
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Dishwashing Essentials
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Handwash
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Biscuits,Cookies & Cakes
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Bread & Buns
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Tea, Coffee & Health Drinks
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Bath & Body Care
04912571135
Support Center
TERMS AND CONDITIONS – MARS SUPERMARKET
Effective Date: January 2026
Welcome to Mars Supermarket. By using our website or placing an order, you agree to the following terms and conditions. Please read them carefully.
1. GENERAL
2. ORDERS
- All orders are subject to product availability. Mars Supermarket reserves the right to cancel or refuse any order at its discretion.
- Prices, promotions, and discounts are subject to change without prior notice.
3. PAYMENT
- Payments can be made online through available payment gateways or at the time of delivery/pickup, as per the chosen option.
- Mars Supermarket ensures secure handling of all payment information using industry-standard security measures.
4. DELIVERY AND PICKUP
- Mars Supermarket provides free delivery within 5 KM of the store location. Delivery beyond 5 KM may incur additional charges.
- Customers can also choose the store pickup option at their convenience.
- We strive to deliver all products in fresh and good condition; however, delivery times may vary depending on location and order volume.
5. PRODUCT QUALITY AND RETURNS
- All products sold by Mars Supermarket are of high quality and carefully checked for freshness.
- If you receive damaged, expired, or incorrect products, please contact our support team within 24 hours for a replacement or refund.
- Perishable items may not be returnable unless there is a clear quality issue.
6. USER RESPONSIBILITIES
- Customers are responsible for providing accurate contact and delivery information.
- Any misuse of our website, including fraudulent orders or violation of these terms, may result in termination of service.
7. INTELLECTUAL PROPERTY
- All content on the Mars Supermarket website, including text, images, logos, and branding, is the property of Mars Supermarket and cannot be used without prior permission.
8. PRIVACY
- Your personal information is protected as outlined in our Privacy Policy. By using our website or ordering online, you consent to the collection and use of your information in accordance with that policy.
9. LIMITATION OF LIABILITY
- Mars Supermarket is not liable for any indirect, incidental, or consequential losses arising from the use of our products or services.
- We are committed to providing fresh and high-quality products, but delivery times and product availability may vary due to circumstances beyond our control.
10. CHANGES TO TERMS
- Mars Supermarket may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date.
11. CONTACT US
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Mars Supermarket
Contact: 04912571135
Mobile: 8089571135